Why is there gross black lining along the baseboards and below doorways?

Carpet that is light in color can cause this dirty lining to show around the baseboards and under doorways. The dirt is a type of “filtration soiling” which occurs as a result of air escaping the carpet. Oxygen can only release where there are gaps which is primarily along the baseboards and under doorways. Soil deposits get stuck and build up to create a dark film. This process happens for a while before it is visibly noticeable. Once the soiling is seen by the naked eye it means there is a considerable amount of contaminants present. The filtration soiling is an indicator that the carpets are far too dirty and need a thorough cleaning.

How do you clean carpets?

We use many processes and procedures to achieve top results when cleaning carpet floors. We follow manufacturer's instructions to ensure dependable results. The majority of our carpet cleaning jobs are executed via “hot water extraction”. This technique is essentially steam cleaning which the vast majority of carpet cleaning services utilize. This practice is what the majority of carpet makers suggest as the best way to clean.

What is the drying time for a carpet cleaning?

Usually it will take between two and six hours to fully dry carpet floors. Carpet will only be damp to touch as our technique avoids over-wetting the floor. The actual drying time will vary depending on many factors such as the weather, temperature and humidity in the room, ventilation quality, etc.

How long should you go between carpet cleanings?

Most carpet manufacturers suggest that you get your carpets professionally cleaned a minimum of once every 12 months. The accumulated soil in the fibers of your carpet will cause damage to the floor. The fibers will wear out and the carpet will need replaced quicker if it is inadequately maintained. For businesses, the wear and tear can lead to damage at a fast rate if a deep cleaning is not done on a periodic basis.

Is it better to dry clean or steam clean carpets?

The steam cleaning method is most popular and what carpet makers typically suggest. Steam is a very efficient soil extractant and polluted carpet fibers respond well. While there are a handful of carpet cleaning methods that exist, steam cleaning is the most common one by far. Roughly 95% of carpet cleaning companies use this method. Dry cleaning is usually done with no water. This practice is not as common or as effective. The contaminants found in your carpet fibers are water soluble. Therefore, a wet method will yield better results in the end. We do provide “Encapuclean” which is a form of dry cleaning and some businesses prefer this tactic. The main benefit would be the one to two hour drying time. This tactic uses very little water but is not completely water-free.

Will water go through the carpet onto the padding?

Our carpet cleaning is very penetrative but it will not reach into the underside of your carpet floors. We make sure to effectively soak and rinse your carpet floors. However, at the end the surface will be damp and the underneath parts will still be dry.

Is it possible to eliminate pet odor?

Pet dander, urine, and other pet-related contaminants can cause horrible odor. Duraclean has a special approach for dealing with these jobs. We are able to clean and treat floors and furniture with pet-related smells and stains. Even the most severe cases will not be a problem due to our highly effective cleaning products and equipment. Pet odor that won’t go away is usually because the cause is further into the carpet than you would expect. It’s possible that the underside of your carpet and the padding below it have absorbed the pet-related contaminants. Cleaning the top layer will not achieve odor-eliminating results. Further, bacteria can develop as a result of the pet urine. If left ignored it is possible for the fibers to start to lose color and the smell will be harder to fix. It will be easy to remedy the issue if the pet pollutants are only on the surface of the carpet. However, in tougher cases a urine neutralizer is required. In the worst situations it will be necessary to put in new carpet padding and possibly treat the sub-floor and underside of your carpet. You might not get rid of the odor by simply putting in new carpet because the sub-floor itself could be contaminated. Failing to fix a dirty floor with foul pet odor can cause further issues. The pollutants can get stuck into the pores of other fabrics within the property. Your upholstery, drywall, baseboards, and various other building materials will all be at risk. Worst case scenario, you will need to treat the entire room to completely extract the foul smell. Duraclean provides an excellent variety of cleaning practices for pet-related issues. We will help with the cleaning and also aid in preventing further issues. We know it’s a difficult battle keeping a home clean with pets. Our technicians are always willing to help advise our pet-loving clients on the best cleaning and maintenance practices.

1989 Belford North Drive
Belvidere, IL 61008

Call Us Today 1-815-544-9244

A Message From Duraclean About How We Can Help Minimize the Risk of the Covid-19 Virus

The COVID-19 pandemic has taught us all the importance of washing our hands thoroughly as well as ensuring all surfaces we touch are properly sanitized for our protection. At Duraclean, we’ve always understood that a clean home or commercial building is also a safe one. Especially now, when the coronavirus is impacting our daily…

Excellent

4.9

See all reviews

Donna N.

1 week ago

Response from the owner:Thanks so much for the perfect rating! Our team is thrilled you had a great experience with us.

Ginger C.

1 week ago

Duct cleaning and sanitation. Will use again!

Response from the owner:Thank you so much, Ginger! We truly appreciate your business and your kind review. It means a lot coming from a fellow business owner. We’re glad you were happy with the air duct cleaning and sanitizing service, and we look forward to helping you again in the future. Thank you for choosing Duraclean Specialists!

Carrie T.

4 weeks ago

Excellent customer service!

Response from the owner:Carrie, thank you for your kind review—we truly appreciate you recognizing our customer service. We know your sofa had some challenging issues, and we were glad to return and do everything we could to improve it. Our goal is always to be responsive and make sure our customers are taken care of. We appreciate the opportunity to work with you and your trust in us.

natalie M.

1 month ago

Response from the owner:Thanks so much for the awesome rating! Our team is thrilled you had a great experience. We appreciate your support!

Pam P.

1 month ago

Great cleaning and came on short notice. Very professional.

Response from the owner:Pam, thank you for the kind words! We’re so glad we could help on short notice and that you were happy with the cleaning. We truly appreciate you taking the time to share your experience!

Theresa B.

1 month ago

Response from the owner:Thank you, Theresa, for the 5-star rating—we really appreciate it! It means a lot that you trusted us with your air duct cleaning. If we can help with anything in the future, we’re always here for you.

David O.

1 month ago

Great job cleaning air ducts and dryer vent.

Response from the owner:Thank you, David! We really appreciate you trusting us with your air duct and dryer vent cleaning. Glad to hear you were happy with both the results and the value. If you ever need anything down the road, we’re here to help!

Scott W.

1 month ago

We had our large area rug cleaned and brought back to life! Very happy with the work and very affordable.

Response from the owner:Thank you, Scott! We’re so glad to hear your area rug came back to life—that’s always our goal. We appreciate you trusting us with it and are happy you felt the value was there too. Let us know if we can help again down the road!

Darlene K.

2 months ago

Dryer vent on the roof was plugged up with lint. He got the job done quickly, even through the rain drops. He was very thorough in explaining why it was getting plugged up in 6 months time. He came out the day after I called him. Would definitely call him again. Great job, Joe!

Response from the owner:Thank you so much for the kind review! We’re glad Joe was able to take care of the clogged dryer vent quickly—even with a little rain—and take the time to explain what was causing the issue. We always want our customers to feel informed and confident in the service. We truly appreciate your trust and look forward to helping you again in the future!

Anne B.

2 months ago

Excellent service! I will use them again for future carpet cleaning.

Response from the owner:Thank you, Anne, for your kind words! We’re so glad you were happy with the service. It means a lot to us that you’d choose us again—we look forward to helping with your future carpet cleaning needs!

Daniel T.

2 months ago

Great job done. The worker was a really nice guy.

Response from the owner:Thanks so much for your kind words! Our team is thrilled to hear you had a great experience.

A A.

2 months ago

Prompt and professional. They came out the next day to help us with our dryer vent

Response from the owner:Thanks so much for the great review! Our team is glad we could help quickly with your dryer vent.

Renata H.

2 months ago

The technician was very knowledgeable and professional. My home carpet is very clean and giving off such a fresh smell. I highly recommend Duraclean for your carpet cleaning needs.

Response from the owner:Thank you so much for the awesome review! Our team is thrilled you loved the fresh carpet smell and service.

Shawnee E.

3 months ago

Response from the owner:Thanks a ton for the awesome rating! Our team really appreciates your support and hope to see you again soon!

Nico R.

3 months ago

Highly recommend this company! Trevor cleaned our couch and our ductwork. He did an awesome job. He was clean respectful and did a thorough job. I will absolutely be using them again!!

Response from the owner:Thanks so much for the awesome review! Trevor and our team are thrilled to hear you’re happy. Looking forward to helping again!

Joanne

3 months ago

I would give 10 stars if there was way! Phone call with Telling Trevor goodbye, they provide exceptional service. They came in under their bid Because they will remeasure the area to be clean using laser technology Joe, who started the job because they had to work me in provided throw explanations of what they would do to our unusual great carpeting in the large area we were The basement. Arrived Great with our big dogs and did a beautiful job. We’re so happy we’ll have them back to clean our grout and hardwood They were significantly cheaper than anyone else I had considered. They accommodated our tight time schedule arrived on time and completed earlier than I expected. Dura clean of Belvidere our cleaning crew for life. Do what I did call Dura clean!

Response from the owner:Thank you so much for your amazing review! Our team loved working with you and your dogs. We’re thrilled you’re happy!

Teresa T.

3 months ago

Highly Recommend Duraclean! From the very first point of contact, I was extremely impressed with the professionalism of the team at Duraclean. They came out right away to assess the job and provided a clear estimate without delay. Scheduling was easy, and they were able to set an appointment quickly at a date and time that worked perfectly with our schedule. The technician who handled our duct cleaning, Trevor, was outstanding. He was kind, considerate, prompt, and very professional. He took the time to explain everything he was doing and showed great respect for both our facility and my time. Trevor worked very neatly and carefully, making sure the space was protected throughout the process. When the job was finished, he cleaned up completely and left the building exactly as he found it. That level of care and attention to detail really stood out. Exceptional customer service from start to finish. 10/10 — I would absolutely recommend Duraclean to anyone needing duct cleaning or similar services.

Response from the owner:Thank you for the wonderful review and recommendation. We’re so glad to hear the entire process—from the estimate and scheduling to the completed duct cleaning—was smooth and professional. Trevor will especially appreciate your kind words about his care, communication, and attention to detail. Thank you for trusting Duraclean. We truly appreciate your support!

Amy S.

3 months ago

Response from the owner:Thank you for the 5-star rating! We truly appreciate the opportunity to help with your carpet cleaning and are grateful for your support. Please let us know anytime we can help again.

kelly H.

3 months ago

Recently moved into a remodeled condo, and had Duraclean come and clean all the air ducts, dryer vent and sanitize the duct system. Trevor was professional and efficient, and informed me up front of the steps he would be taking to accomplish this task. He was able to remove drywall particles and sawdust from the construction, so I feel so much better about the air quality.

Response from the owner:Thank you for your wonderful review! We’re honored you trusted Duraclean to clean and sanitize your air ducts and dryer vent after your condo remodel. Removing drywall dust and construction debris is essential for healthy indoor air quality, and we’re glad you’re already feeling the difference. We appreciate the opportunity to provide professional air duct cleaning services and wish you comfort and cleaner air in your new home!

Gene B.

3 months ago

Thorough and efficient, excellent job.

Response from the owner:Thank you so much for the wonderful review! We truly appreciate your kind words and are glad you were happy with the thorough and efficient service. It was our pleasure to serve you!

Kaitlyn D.

3 months ago

Trevor did a fabulous job cleaning our basement carpet that previously had a bad smell from previous tenants as well as stains! It looked like a brand new carpet after he finished & he was done within an hour and a half! 10/10 would recommend & will be using Duraclean again!

Response from the owner:Thanks so much for the awesome review! Trevor and our team are thrilled to hear you loved the results and speedy service!

Wally W.

4 months ago

Response from the owner:Thanks so much for the perfect rating! Our team really appreciates your support and looks forward to serving you again.

Todd W.

4 months ago

Had some dog feces stepped on and ground into carpeted steps . They came within 2 hours and found not have done a better job !

Response from the owner:Thank you for the wonderful review! We’re so glad we could respond quickly and get your carpeted steps looking their best again. Accidents happen, and it means a lot that you trusted us to help. We truly appreciate your kind words and your business!

David J.

4 months ago

Trevor, our technician, was fantastic. He arrived on time, very knowledgeable, answered all our questions and friendly. We had our dryer vent cleaned . In addition he was able to tell us of other services that Duraclean offers. We were very satisfied and would recommend Duraclean.

Response from the owner:Thank you for the 5-star review! We’re glad to hear Trevor provided great service and took the time to answer your questions. We appreciate your recommendation and thank you for choosing Duraclean!

Ashley K.

4 months ago

Our office at work has Duraclean come in to clean the carpet and LVP flooring once a quarter and our tile once a year. They do a GREAT job! They give special attention to any spots and make sure we look refreshed after each cleaning.

Response from the owner:Thank you for the great review! We appreciate the opportunity to take care of your office and are glad you’re happy with how everything looks after each cleaning. We look forward to continuing to work with you!

Linda B.

4 months ago

We had 3 bedrooms and an area rug cleaned this afternoon..Trevor did a very good job .The carpet has needed cleaning for a while now..I just kept forgetting to call for an appointment.I called last week and Trevor was able to schedule today between 12 and 4..He was here by about 12:20 PM and finished just before 3:00 PM There was a dark spot I couldn't get out ,but he got it out......We are pleased with how nice the carpets look.. Thank you Trevor and Duraclean..

Response from the owner:We’re thrilled to hear how happy you are with your carpets—and that Trevor was able to get that tough dark spot out for you! He takes a lot of pride in showing up on time, working efficiently, and delivering great results, so your kind words mean a lot. We truly appreciate you choosing Duraclean and taking the time to share your experience. Enjoy your fresh, clean carpets—and we’ll be here whenever you need us again!

Jan B.

4 months ago

Trevor was amazing and he did a great job!! Outstanding job. Good listener and technician!!!

Response from the owner:Thank you so much for the 5-star review! We’re thrilled to hear that Trevor took great care of you. He truly is an outstanding technician and a great listener, and we’re glad his work showed that. We really appreciate you taking the time to share your experience—it means a lot to our whole team!

Barb M.

5 months ago

Very knowledgeable and pleasant, Trevor was top notch in explaining what he was going to do, and left us some booties to wear while carpet might be wet.

Response from the owner:Thank you so much for the 5-star review! We’re glad to hear Trevor took the time to clearly explain the process and went the extra mile by leaving booties to protect your carpets while they dried. We truly appreciate your kind words and your trust in Duraclean. We look forward to serving you again in the future!

Brian K.

5 months ago

Trevor was an excellent representative for Duraclean. He was cleaning my neighbor’s dryer vent. I asked if he had time to do ours and he was very accommodating. I highly recommend. He did a flow test before and after cleaning our dryer vent to demonstrate the improvement.

Response from the owner:Thanks so much for the kind words! Trevor and our team really appreciate your recommendation and are glad to help anytime.

Alicja S.

5 months ago

Great Service! Joe, Kathy and their team is always a pleasure to work with! Very punctual, detailed oriented, knowledgeable and fast! Thank you!

Response from the owner:Thank you for the great review! We truly appreciate your trust in our team and are glad you were happy with the window and carpet cleaning. And congratulations on your new baby—what a special blessing!

Sherry C.

6 months ago

Easy to schedule. Duraclean employee did a very good job cleaning the furniture.

Response from the owner:Thanks so much for the awesome review! Our team is thrilled to hear you had a smooth scheduling experience and loved the furniture cleaning.

Susan E.

6 months ago

Trevor did an excellent job. We had our ducts cleaned,one room carpet and a sectional. He was very courteous and friendly. Also, he was very knowledgeable and conscientious. Will definitely use Duraclean again.

Response from the owner:Thank you so much for sharing your experience! We’re thrilled to hear that Trevor took great care of you and delivered excellent results on your duct cleaning, carpet, and upholstery. He prides himself on being courteous, thorough, and knowledgeable, and we’re glad that showed. We truly appreciate your trust in Duraclean and look forward to helping you again anytime! — The Duraclean Team

Barb L.

6 months ago

I like Duraclean. Nice and professional carpet cleaners. I had them also come for an emergency water issue and they were there very promptly. Can’t say enough good about them. They come in and know exactly what they have to do and don’t waste your time or money. I would definitely recommend.

Response from the owner:Thank you so much for your kind words and recommendation! We’re grateful you chose Duraclean for both your carpet cleaning and your emergency water issue. Our team works hard to respond quickly and provide service you can trust, so it means a lot to hear your experience reflected that. We truly appreciate you and are always here if you need anything in the future! — The Duraclean Team

Kat G.

6 months ago

I had my 2 bed condo carpeting cleaned. They did a beautiful job. Arriving on time, they were polite & professional. Couldn’t be happier. I highly recommend them!

Response from the owner:Thanks so much for the awesome review! Our team is thrilled you’re happy with the carpet cleaning. We appreciate your recommendation!

Jan R.

6 months ago

Good cleaning of our carpet. Friendly technician.

Response from the owner:Thanks so much for the great review! Our team is thrilled you loved the carpet cleaning and friendly service!

Larry M.

7 months ago

Uopn contacting Duraclean everything couldn't have been smoother. I had a project that needed to be completed in a short time frame and they went out of there way to accomodate. Thank you

Response from the owner:Thank you so much for your kind words! We’re glad we could accommodate your schedule and make the process smooth for you. We truly appreciate the opportunity to help and your trust in Duraclean! — The Duraclean Team

Kristin B.

7 months ago

First time getting my air ducts cleaned after being in my house for 5 years (I also threw in the dryer vent cleaning), I didn't really know where to start. Duraclean was recommended to me by a friend and was comparable in price to other companies I called, so it really came down to the customer service for me. I had a fantastic experience with Kathy Bartz via email about my appointment and any questions I had, and another fantastic experience at the appointment with Trevor, who performed the service. Kathy is very prompt and courteous with her responses and Trevor is very personable and professional. Both were very knowledgeable! I would definitely use them again in the future and recommend them to anybody looking to have these services done. Thank you for providing what I would call stellar customer service!

Response from the owner:Thank you so much for the thoughtful review and for trusting your friend’s recommendation! We’re thrilled Kathy and Trevor made your first air duct and dryer vent cleaning experience smooth and stress-free. We’ll be sure to pass your kind words along—Kathy’s prompt care and Trevor’s professionalism are exactly what we aim for every visit.

Mary K.

7 months ago

Great professional and friendly service. Carpet looks great after cleaning! This company is a joy to work with each time.

Response from the owner:Thank you so much, Mary! We really appreciate your kind words and continued trust in us. It’s always a pleasure working with you, and we’re glad to hear your carpets and area rugs turned out great. Thanks for choosing Duraclean! —The Duraclean Team

Greg S.

7 months ago

Trevor did a great job cleaning our ductwork. Would definitely recommend them. We had 27 ducts serviced.

Response from the owner:Thanks so much for the awesome review! Trevor and our team are thrilled to hear you’re happy with the duct cleaning.

Cheryl P.

7 months ago

Duraclean did a great job cleaning my family room carpet and the upholstered seat on my dining room chairs. I highly recommend them for your cleaning needs.

Response from the owner:Thank you so much for the wonderful review and recommendation! We’re glad to hear you’re happy with your freshly cleaned family room carpet and dining room chairs. It was a pleasure to serve you, and we truly appreciate you choosing Duraclean and recommending us for cleaning needs!

Debbie C.

7 months ago

Duraclean to the rescue. Tenant over flowed a washing machine and the team showed up promptly to extracted the water. Thank you.

Response from the owner:Thanks so much for your kind words! Our team is always ready to help with any water issues.

Ronn Lo F.

7 months ago

Wonderful people to work with. Very fair prices and excellent work. Thanks Duraclean.

Response from the owner:Thank you, Ronn! We truly appreciate your kind words. It was a pleasure cleaning your area rugs, and we’re glad you were happy with the results. Thanks for choosing Duraclean!

Kathryn O.

7 months ago

Kudos. They did exactly what I asked them and did a very good job and what I asked them to do. I couldn’t have asked for anymore.

Response from the owner:Kathy, we appreciate your kind words and support. Hearing that we did exactly what you asked means a lot to our team. Thanks for trusting Duraclean—please reach out anytime!

Dan V.

7 months ago

Response from the owner:Thanks for the 5⭐️ review on your air duct cleaning! We appreciate you trusting Duraclean. See you next week for your carpet cleaning!

Cathy P.

8 months ago

I had the sewer drain backup on the basement floor. I tried to clean up the muck as much as possible but, at my age and some physical issues, I just could not do the scope of work needed by myself. I called Dura Clean! They came to do an estimate and were able to fit me into their schedule within in few days. I was so impressed with their communication and the clean up work was incredible!!!! They were fast and efficient! My basement floor was transformed! I will definitely recommend them to everyone!

Response from the owner:Thank you so much for your kind words! Our team is thrilled we could help and make your basement look great again. And thank you for the muffins.

Eileen A.

8 months ago

Response from the owner:Thank you for the 5-star rating! We appreciate you choosing us for your carpet cleaning

Lyndsi L.

8 months ago

Trevor was great! He called ahead of time to let me know he was on his way. I had both my air ducts and dryer vent cleaned. When he arrived he walked through to check how many vents I had and then got started. He checked in regularly to let me know how he was progressing and if he had found any issues. He was quick, clean and so kind. I will continue to use them each year for my dryer vent cleaning and every few years for cleaning my air ducts as well.

Response from the owner:Thank you for the wonderful 5-star review! We’re glad to hear Trevor provided such great service from start to finish. We appreciate your trust in us for your air duct and dryer vent cleaning and look forward to serving you again!

Mary C.

8 months ago

Service tech, Trevor called prior to arrival. Punctual. Went over everything and gave final quote prior to starting. Final quote was within a few dollars of estimate over the phone. Carpet looks like new. They always do a great job! Yes, they're more expensive than other carpet cleaners, but you get what you pay for.

Response from the owner:Thanks so much for your awesome review! Trevor and our team really appreciate your kind words and support!

Peggy G.

8 months ago

Very efficient ,polite and reasonable priced. Came in an emergency situation that day. Carpet looks great.

Response from the owner:Thanks so much for your kind words! Our team is thrilled we could help quickly and make your carpet look great!

Pamela

8 months ago

Response from the owner:Five stars made our day—thank you! We’re happy your air duct cleaning/sanitizing and upholstery cleaning went smoothly. We’d love to help again in the future.

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Committed to Quality. Committed to You.

Dependable

Since 1930 we have been providing quality service to both Commercial and Residential customers. There's nothing more dependable than a history to prove it.

Trained

Duraclean Franchises go through a specialized initial training and have multiple opportunities for on-going sessions to stay educated on the latest techniques, equipment and cleaning solutions to deliver the highest quality service.